Bay Area Performance Improvement Network

Bridging leaders of healthcare improvement in the Bay Area

Using Quality Control Charts in Healthcare


Healthcare Systems Engineering Institute

SPACE IS LIMITED – This event is FREE, with a nominal charge to cover lunch and refreshments.

Co-sponsored by Northeastern University and Bay Area Performance Improvement Network


An introduction to using statistical process control in healthcare, including selection, construction, and interpretation of the most common types of control charts. The morning will cover general concepts and basic methods and the afternoon will cover more advanced control charts, including for rare events and risk adjusted data.


James C. Benneyan, Ph.D., Director
Northeastern University, Boston, MA
Colleges of Engineering and Health Sciences
Healthcare Systems Engineering Institute
CMS/CMMI Healthcare Systems Engineering Center
NSF Center for Health Organization Transformation
VA Engineering Resource Centers




Cal State East Bay Oakland Center
1000 Broadway, Suite 109
Oakland, CA 94607
The California State University, East Bay Oakland Center is centrally located in the heart of downtown Oakland’s City Center area and is conveniently accessed by local mass transit (BART), AC Transit and local interstate freeways. The Oakland Center is only 15 minutes away from the Oakland International Airport and 20 minutes from downtown San Francisco.


Must register to attend. All events are free and open to anyone in the healthcare community interested in process improvement. Refreshments and boxed lunches will be provided at $25/person.


8:30 – 9:00    Check-in and Coffee
9:00 – 4:00    Workshop
4:00 – 5:00    Networking Reception

Event is supported in part by CMS/CMMI Innovation Grant #1C1CMS331050.